SHIPPING POLICY

J.R.'s strives to provide excellent customer service & we want nothing more than for your shopping experience to be a wonderful, memorable one. We do inspect all merchandise before we send it out, but mistakes do happen. If you happen to receive a defective item, or if you would like to share your experience with us, please e-mail us at orders@jrshobbyhorse.com or call us at (501) 327-3667.

SHIPPING POLICY: All orders will be shipped out within 1-2 business days Shipping prices are listed below. Items can also be saved for in store pickup as well. No refunds on shipping.

Orders above $99 - FREE*
All orders under $99 - $12.95*
Arkansas Bullwhip - $12.95
Large/Bulky Items - $19.95 (hats, rope bags, small dummies, saddle pads, steer riding packages, plastic steer heads, hat cans, hat racks & more)
Dummies are exclusively for PICKUP ONLY.

*Some items are excluded from free shipping. Shipping prices apply at checkout. Shipping prices are subject to change at any time.

J.R.'s is not responsible for the delivery of any package once item has been turned over to the delivery service. Shall you have a problem with the delivery of you package, it is your responsibility to reach out to the shipping company with the information provided in the e-mail when your package was shipped.

RETURNS: Please see our Return/Refund Policy for more information regarding Returns & Refunds.